Connectivity Infrastructure •  Infrastructure in place to handle redundant high speed connections to the Internet •  VPN infrastructure in place to establish secure connectivity to client networks •  VOIP & Teleconferencing infrastructure to connect to any part of the globe •  Intranet to share information and policies within the organization •  Internal chat servers to share files, discuss and collaborate seamlessly •  Telecommuting support •  URL filtering and logging facility in place •  Version control system is the only form of storage allowed •  On-line bug tracking systems are used for tracking bugs and open items